Privacy Policy for ENERGETICALLY EMILY

Energetically Emily holds some information about you. This document outlines how that information is used, who we may share that information with and how we keep it secure. This notice does not provide exhaustive detail. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to emily@energeticallyemily.com. We keep our Privacy Notice under regular review. This Privacy Notice was last reviewed in May 2020.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Your Site Name. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

What We Do

Energetically Emily provides lifestyle coaching and mental-health services to clients to improve their health and wellbeing through lifestyle and energy interventions. We focus on preventative health and wellbeing, the optimisation of physical and mental health and chronic health conditions. Through consultations, lifestyle analysis and occasional testing, we aim to understand the underlying causes of your health and wellbeing challenges which we will seek to address through personalised therapy, nutraceutical prescription (supplements) and lifestyle advice. We also provide group coaching, workshops and corporate events.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website

• Improve, personalise, and expand our website

• Understand and analyse how you use our website

• Develop new products, services, features, and functionality

• Send you emails

• Find and prevent fraud

• We act as a data controller for use of your personal data to provide direct healthcare. We also act as a controller and processor in regard to the processing of your data from third parties such as testing companies and other healthcare providers. We act as a data controller and processor in regard to the processing of credit cards and online payments. We undertake at all times to protect your personal data, including any health and contact details, in a manner that is consistent with our duty of professional confidence and the requirements of the General Data Protection Regulation (GDPR) concerning data protection. We will also take reasonable security measures to protect your personal data storage. We may use your personal data where there is an overriding public interest in using the information e.g. in order to safeguard an individual or to prevent a serious crime. Also, where there is a legal requirement such as a formal court order. We may use your data for marketing purposes such as newsletters but this would be subject to you giving us your express consent.

Information Provided By You

You provide us with personal data in the following ways:

–     By completing a coaching questionnaire

–     By signing a terms of engagement form

–     During a consultation (phone, online or in-person)

–     Through email, over the telephone or by post

–     By taking credit card and online payment

–     By downloading a free resource, such as an ebook

–     This may include the following information:

–     Basic details such as name, address, email address, phone number, other contact details and next of kin

–     Details of contact we have had with you such as referrals and appointment requests

–     Health information including your previous medical history, dietary, lifestyle, supplement and medicine details, biochemical test results, clinic notes and health improvement plans

–     GP contact information

–     Bank details

We use this information in order to provide you with direct recommendations. This means that the legal basis of our holding your personal data is for legitimate interest. Following the completion of your programme we retain your personal data for the period defined by the professional association. This enables us to process any complaint you may make. In this case, the legal basis of our holding your personal data is for contract administration.

Cookies and Web Beacons

Like any other website, Energetically Emily uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies”.

Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

• Google https://policies.google.com/technologies/ads

Like most websites, we make use of analytics software in order to help us understand the trends in popularity of our website and of different sections. We make no use of personally identifiable information in any of the statistical reports we use from this package. We use an analytics package called Google Analytics who provide details of their privacy policy on the Google website.

Third-Party Privacy Policies

Energetically Emily’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Energetically Emily does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.